Privacy Statement

(1) Personal information you voluntarily submit

• WhatsApp, website messages, inquiry emails voluntarily filled in: email address, messaging account, message content;
• In article submissions, business cooperation, and infringement complaint scenarios, voluntarily submitted: nickname, contact information, company information, evidence screenshots;
• Additional information for bank information subscription campaigns (optional, does not affect free access to interest rates or financial report data).

(2) Non-identifying technical data automatically collected by the website

• Device information: device model, operating system, browser, device identifier;
• Access records: IP address, access time, page browsing trail, click behavior, page dwell time, external referral source;
• Cookie local cache: stores reading preferences and subscription status; you can disable cookies through browser settings, and after doing so, personalized bank industry information push and browsing memory features will no longer function.

(3) Sensitive information is not collected compulsorily
We will not proactively request sensitive data such as ID cards, passports, bank cards, or residential addresses; only information you voluntarily submit when engaging in cross-border business or rights protection will be retained, and there is no compulsory collection.

Without your separate written authorization, the scope of information use will not be expanded and will be limited to the following lawful and necessary scenarios:

• Provide basic website services: record reading preferences, push Southeast Asian bank interest rates, financial reports, MAS/HKMA regulation, and digital finance-related information;
• Customer service support: reply to WhatsApp, emails, and messages; handle interest-rate corrections, infringement complaints, and content feedback;
• Platform operations optimization: analyze overall site traffic and popular bank section reading data, and adjust information update frequency;
• Website security protection: detect malicious crawlers, spam comments, and accounts that violate traffic diversion rules, ensuring normal browsing for all users;
• Fulfill legal obligations in the Mainland, Hong Kong, and Singapore: cooperate with mainland public security and cyberspace authorities, Hong Kong Office of the Privacy Commissioner for Personal Data, and Singapore PDPC regulators to lawfully provide information;
• Additional services with your consent: daily bank industry brief email notifications, which can be unsubscribed from or authorization withdrawn at any time.

Data storage regional rules
Mainland users' personal information is stored on compliant servers in China; Hong Kong users' data is stored separately in accordance with the Hong Kong Privacy Ordinance; Singapore visitors' data is stored independently under the PDPA. Without dual written permission from both jurisdictions, user data will not be transferred across borders; if cross-border storage is needed in the future, we will notify in advance and obtain separate written authorization.

Data retention period

• Cookies and browsing records: retained for 180 days and then automatically deleted;
• Records of messages, submissions, business matters, subscriptions, and customer service inquiries: retained for 3 years after the business is completed, then de-identified and deleted upon expiration;
• If a user proactively requests deletion of all personal data: all related records will be completely deleted within 15 working days.

Security protection measures
The entire site uses SSL encrypted transmission and multi-level access permissions; only authorized customer service and operations personnel may view user information in limited cases. Regular website vulnerability scans and information leak emergency drills are conducted. The internet carries inherent network risks; please safeguard your personal messaging account and do not disclose inquiry records to third parties.

• The commercial sale or rental of any user's personal information is strictly prohibited;
• Only three qualifying sharing scenarios are allowed:
  • ① After obtaining your separate written authorization, synchronize submitted content to partner financial and business platforms;
  ② Disclose in accordance with formal legal, judicial, or regulatory documents under the laws of the Mainland, Hong Kong, and Singapore;③ If the platform undergoes a merger, acquisition, or asset transfer, user information will be transferred with the assets, and the successor must still comply with this statement; if the intended use of the information changes, your consent will be sought again;
• Only de-identified anonymous site-wide traffic and section statistics will be published externally, and no natural person can be identified.

• Right of access: email privacy@seabank.asia to request a copy of all your personal information retained by the platform;
• Right to correction: if retained contact information or message information is incorrect, you may submit proof to request correction;
• Right to deletion: you may request deletion of all inquiry, subscription, and message personal data at any time, completed within 15 working days;
• Right to withdraw consent: disable cookies, unsubscribe from emails, and terminate information collection authorization at any time;
• Right to complain and seek redress: if you have concerns about privacy handling, you may email a complaint and receive a response with the handling result within 7 working days; Mainland users may file complaints with the cyberspace authority, Hong Kong users may complain to the Privacy Commissioner’s Office, and Singapore users may seek redress under the PDPC.

This website's content is intended for adult finance professionals and cross-border investors, and does not provide Southeast Asian bank investment-related information services to minors under 18. Minors must not submit any personal information to the platform; if a guardian discovers that a child has left information, please contact us for immediate deletion.

We may revise this Privacy Statement in accordance with the latest laws and regulations of the Mainland, Hong Kong, and Singapore. After updates, it will be pinned to the homepage and marked with the effective date. Continued use of the website will be deemed acceptance of the new terms; if there are major changes involving information collection or cross-border sharing, users will be notified individually by email and WhatsApp.